Shipping & Duties

Making time

Most pieces are made or finished after you order. Each piece shows its making time before you pay, and that's our promise. If it will run late, we'll email you first, and you can wait or cancel for a full refund.

Shipping

We ship from Korea with tracking, to most countries [EU, EEA and Northern Ireland: not yet]. Shipping is added at checkout.

Duties and taxes

Import duties and taxes in your country are paid by the recipient. They aren't included in our prices.

Damaged or lost

If your parcel arrives damaged or goes missing, email [email] with your order number and we'll make it right.